Mamsy chokwe resolved a query i logged on satutday in less than 5 minutes,she kept me updated throughout,offering apologies for delays she didnt cause

Hi Tumelo, 

Thank you for sharing your experience with us. We’re really pleased to hear that Mamsy resolved your query so quickly and kept you updated throughout the process. Her commitment to assisting you, even apologising for delays outside of her control, truly reflects the level of care we aim to provide. 

We appreciate your feedback and are glad she made such a positive impact. 

Kind regards, 
Oneplan.