Make exclusions once contract is signed

<p>i joined Oneplan and all was good selling me the plan. I answered the questions truthfully about previous small operations (removal of a couple of lumps for testing 5 years ago, broken ankle 15 years ago, my daughter breaking her arm 7 years ago) they said all is good but I’ll be excluded for 12 months on those operations. i said fine, stupid as it was years ago, but ok.... signed the docs and sent back... all was good. a couple of days later i get a call that all the above will be excluded for life....... really now.... I’ve accepted the quote and given my bank details and then they come with this *******. i called and they said i had to send an email to cancellations. I did this stating that they must cancel immediately and not deduct any monies because they changed the “plan” once I agreed. And stated that if they deducted the monies I will take this matter further. They rep**** saying they’ll get back to me. No, they didn’t and decided to deduct the monies anyway. Now I must pay the bank to reverse the debt order. What a pathetic bunch of ingrates.</p>