TH
Tyron H
1 reviews | Active since Mar 2019
28 Oct 2025, 13:39
Lucy helped me to upload an invoice for a claim
Lucy helped me to upload an invoice for a claim. It is just unfortunate that I had to reach out to the agents because the application wouldn't allow me to upload the invoice after repeated attempts
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Replies (1)
Oneplan Insurance's replyOfficial
28 Oct 2025, 13:41Hi Tyron,
Thank you for sharing your experience with us. We're pleased to hear that Lucy was able to assist you with uploading your invoice. We’re sorry to learn that you experienced difficulties with the app during the process. Your feedback is valuable, and we will look into this to ensure a smoother experience in the future.
Kind regards,
Oneplan.
Thank you for sharing your experience with us. We're pleased to hear that Lucy was able to assist you with uploading your invoice. We’re sorry to learn that you experienced difficulties with the app during the process. Your feedback is valuable, and we will look into this to ensure a smoother experience in the future.
Kind regards,
Oneplan.
Oneplan Insurance's reply28 Oct 2025, 13:41
Official
Hi Tyron,
Thank you for sharing your experience with us. We're pleased to hear that Lucy was able to assist you with uploading your invoice. We’re sorry to learn that you experienced difficulties with the app during the process. Your feedback is valuable, and we will look into this to ensure a smoother experience in the future.
Kind regards,
Oneplan.
Thank you for sharing your experience with us. We're pleased to hear that Lucy was able to assist you with uploading your invoice. We’re sorry to learn that you experienced difficulties with the app during the process. Your feedback is valuable, and we will look into this to ensure a smoother experience in the future.
Kind regards,
Oneplan.