LOWER THAN PATHETIC SERVICE!!!!

This deserves a ZERO star rating! By far the worst insurance company!! I have been with One Plan insurance to cover my parents for a decade. I BARELY claim anything for them and I’m paying thousands every month. My dad was admitted to hospital for an accident over a month ago and still ONE PLAN has not paid the bills. The hospital is sending account after account and 1plan is ignoring it. I’ve logged 5 different calls to OnePlan and Spoken to them multiple times and now I’m getting lawyers emails from the hospital because 1pan has not paid. Besides that; the prescription pills that my dad needed has been rejected 5 times. The information they eventually said is needed for the claim is all on the invoice but they refuse to process that claim as well! Eager to debit your thousands of money monthly but missing when payments are required for claims! Seriously considering moving to another insurance that will HELP me when I eventually do need them as opposed to 1plan who is nowhere to be found!! DISGUSTING service!!!!!