J
Jessica

1 reviews | Active since Apr 2025

10 Apr 2025, 12:33

Lovely person & great help

Lovely person & great help. The person just took too long in between responses. Maybe next time, just let the client know that you are busy checking, and it will take a few moments

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply10 Apr 2025, 12:39
Official
Hi Jessica, 

Thank you for your honest and constructive feedback. We’re glad to hear that you found our team member helpful and pleasant to deal with. We truly appreciate your suggestion regarding response times. We’ll be sure to share this with our team to help us improve and ensure an even smoother experience next time. 

Thank you for choosing Oneplan! 

Kind regards, 
Oneplan.