DN
Dinah N

1 reviews | Active since Nov 2024

05 Aug 2025, 18:38

Loading of funds and resolving of the outstanding claim mistakenly rejected.

Shari assisted me greatly when I requested for the funds to be loaded. She responded promptly. Thanks Shari for your assistance πŸ™πŸ½.

Nthabiseng from the claims department put effort to resolve the outstanding claim that was mistakenly rejected. Thanks Nthabiseng for your assistance πŸ™πŸ½.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply05 Aug 2025, 19:03
Official
Hi Dinah, 

Thank you for your thoughtful message! We're so pleased to hear that Shari assisted you promptly with your fund request and that Nthabiseng went the extra mile to resolve your outstanding claim. We'll be sure to share your appreciation with both of them. They’ll be glad to know their efforts made a difference. 

Kind regards, 
Oneplan.