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Bruwer Bruwer.schoeman
1 reviews | Active since Aug 2023
19 Feb 2024, 20:00
Krystal Munsami did a great job
Krystal Munsami did a great job. Swift reply and she really handled the client with care. Some advice... Start by introducing yourself first (Name) so that the person knows who they are talking to. Overall, great job Krystal. 🙂
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Oneplan Insurance's replyOfficial
20 Feb 2024, 08:08Hi Bruwer,
Thank you for sharing your service experience with us. We have noted your concerns mentioned in the above escalation and we will use it to improve our customer service. We are pleased to hear that despite the circumstances Krystal was able to create a memorable experience and we will be sure to recognize her efforts.
We look forward to keeping you impressed for years to come.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. We have noted your concerns mentioned in the above escalation and we will use it to improve our customer service. We are pleased to hear that despite the circumstances Krystal was able to create a memorable experience and we will be sure to recognize her efforts.
We look forward to keeping you impressed for years to come.
Kind Regards,
Oneplan
Oneplan Insurance's reply20 Feb 2024, 08:08
Official
Hi Bruwer,
Thank you for sharing your service experience with us. We have noted your concerns mentioned in the above escalation and we will use it to improve our customer service. We are pleased to hear that despite the circumstances Krystal was able to create a memorable experience and we will be sure to recognize her efforts.
We look forward to keeping you impressed for years to come.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. We have noted your concerns mentioned in the above escalation and we will use it to improve our customer service. We are pleased to hear that despite the circumstances Krystal was able to create a memorable experience and we will be sure to recognize her efforts.
We look forward to keeping you impressed for years to come.
Kind Regards,
Oneplan