sN
seleana N
1 reviews | Active since Jan 2017
23 Nov 2022, 08:05
Kirsty was the most helpful agent I dealt with
<div>Kirsty was the most helpful agent I dealt with. Oneplan needs to find a better way regarding invoices. If we are swiping the card at the doctor, pharmacy etc why must we scan . N when we do it's never eligible to ur agents. It becomes frustrating</div>
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Oneplan Insurance's replyOfficial
23 Nov 2022, 09:30Hi Seleana,
Thank you for taking the time to post this wonderful compliment on the customer service received from Kirsty. All our clients are important to us as we strive to deliver excellent customer service daily and we have noted your concerns mentioned in the above escalation, we will escalate it to the relevant department. We are delighted to hear that despite the circumstances Kirsty has made such a lasting impression on you, we will surely pass the message on.
Thank you for taking the time to post this wonderful compliment on the customer service received from Kirsty. All our clients are important to us as we strive to deliver excellent customer service daily and we have noted your concerns mentioned in the above escalation, we will escalate it to the relevant department. We are delighted to hear that despite the circumstances Kirsty has made such a lasting impression on you, we will surely pass the message on.
Thank you for being a part of the Oneplan family, we look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Kind Regards,
Oneplan
Oneplan Insurance's reply23 Nov 2022, 09:30
Official
Hi Seleana,
Thank you for taking the time to post this wonderful compliment on the customer service received from Kirsty. All our clients are important to us as we strive to deliver excellent customer service daily and we have noted your concerns mentioned in the above escalation, we will escalate it to the relevant department. We are delighted to hear that despite the circumstances Kirsty has made such a lasting impression on you, we will surely pass the message on.
Thank you for taking the time to post this wonderful compliment on the customer service received from Kirsty. All our clients are important to us as we strive to deliver excellent customer service daily and we have noted your concerns mentioned in the above escalation, we will escalate it to the relevant department. We are delighted to hear that despite the circumstances Kirsty has made such a lasting impression on you, we will surely pass the message on.
Thank you for being a part of the Oneplan family, we look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Kind Regards,
Oneplan