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Nkululeko

1 reviews | Active since Nov 2023

11 Oct 2024, 03:39

Kindness killed my problem at One plan

One plan always has friendly agents available to sort out problems. I have had peace of mind regarding the wellness of my pet and now I'm going for their health insurance. One agent in Particular, Jean Claude Grobler went above what was expected of him to take care of an issue I had. He was respectful, cooperative and understanding. A little funny too if I might add. If you become a one plan client, you are lucky. And if you get Jean Claude Grobler helping you, then you are very lucky

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply11 Oct 2024, 08:56
Official
Hi Nkululeko, 

Thank you so much for your kind words! We're thrilled to hear that our agents have given you peace of mind when it comes to your fur baby's wellness, and that you're now considering our health insurance too. 

We're especially glad to know that Jean Claude went above and beyond to assist you. His respect, cooperation, and understanding, along with a touch of humor, truly embody what we strive for at Oneplan. We’ll be sure to pass along your praise to him! 

We’re grateful to have you as part of the Oneplan family, and we’re here to continue providing the best service possible! 

Kind regards, 
Oneplan