AL
Anne L

1 reviews | Active since Aug 2024

21 Aug 2024, 10:57

Khoza Cate showed great sympathy when I informed that I need to cancel my pet insurance for my dog since he passed

Khoza Cate showed great sympathy when I informed that I need to cancel my pet insurance for my dog since he passed. Great service, and very understanding!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply21 Aug 2024, 13:02
Official
Hi Anne,

We love that our team made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. Our fur-family is important to us and we understand your pain. Losing someone we love is the hardest thing we will ever face, and for most pet *****s, losing a pet is no different. Our love and well wishes are with you.

May the memories you share with your fur-baby forever be close to your heart.

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 

Kind Regards,
Oneplan