Kelly van der Haar was the person that helped me

Hi Ezna,

Your 5-star rating on the service received from Kelly is highly valued. Our clients and fur-babies are our number one priority, we aim to provide them with the best service possible, and we're so proud of Kelly for assisting you as nicely as she did. 
Please give our love to Googles.

We are glad to have been with you for the past year and look forward to an even longer and more fruitful relationship.

Kind Regards,
Oneplan