CD
Carol D
1 reviews | Active since Oct 2019
29 Oct 2019, 20:29
Kelly Van Der Aar
Thank you Kelly Van Der Aar for been so compassionate about my precious girl who had orthopedic surgery and working on my claims. Also to Angel Mance who assisted with my claim. Thank you
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Replies (2)CD
Carol D's updateReviewer Update
30 Oct 2019, 07:34The only thing I would prefer is that if we have paid upfront to vets that the refund do be paid into our bank account and not into the oneplan card. It's inconvenient. Having to draw cash to then put into bank... other than that I'm happy with Oneplan no issues
CD
Carol D's update30 Oct 2019, 07:34
Reviewer Update
The only thing I would prefer is that if we have paid upfront to vets that the refund do be paid into our bank account and not into the oneplan card. It's inconvenient. Having to draw cash to then put into bank... other than that I'm happy with Oneplan no issues
Oneplan Insurance's replyOfficial
30 Oct 2019, 09:32Hi there Carol,
Kelly & Angel are true gems & we're happy to hear that they have assisted you accordingly in this regard. Your awesome feedback is valued.
Please note that the refund claim may be declined and reprocessed to your bank account instead of Onecard. Kindly email us at *** in this regard and we'll happily assist.
Thank you for choosing Oneplan for your insurance needs.
Kind regards
The Oneplan Team
Kelly & Angel are true gems & we're happy to hear that they have assisted you accordingly in this regard. Your awesome feedback is valued.
Please note that the refund claim may be declined and reprocessed to your bank account instead of Onecard. Kindly email us at *** in this regard and we'll happily assist.
Thank you for choosing Oneplan for your insurance needs.
Kind regards
The Oneplan Team
Oneplan Insurance's reply30 Oct 2019, 09:32
Official
Hi there Carol,
Kelly & Angel are true gems & we're happy to hear that they have assisted you accordingly in this regard. Your awesome feedback is valued.
Please note that the refund claim may be declined and reprocessed to your bank account instead of Onecard. Kindly email us at *** in this regard and we'll happily assist.
Thank you for choosing Oneplan for your insurance needs.
Kind regards
The Oneplan Team
Kelly & Angel are true gems & we're happy to hear that they have assisted you accordingly in this regard. Your awesome feedback is valued.
Please note that the refund claim may be declined and reprocessed to your bank account instead of Onecard. Kindly email us at *** in this regard and we'll happily assist.
Thank you for choosing Oneplan for your insurance needs.
Kind regards
The Oneplan Team