AM
Armand M

1 reviews | Active since Jan 2023

10 Sept 2024, 14:48

Kelly-May Forster was one of the only helpful representatives I could find to help my fix a discrepancy on my policy

Kelly-May Forster was one of the only helpful representatives I could find to help my fix a discrepancy on my policy. This review is about her services in particular as I've reviewed the company many times in the past This woman is a valuable asset to Oneplan and is the only reason I did not initiate a cancellation request. I would say she deserves a raise indefinitely

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply10 Sept 2024, 16:01
Official
Hi Armand,

Thank you for sharing your service experience with us. Your 5-star rating on the service received is highly valued. We appreciate the opportunity granted to restore the experience and we are delighted to hear that despite the circumstances Kelly-May has made such a lasting impression on you, we will be sure to recognize her efforts. We are delighted to have you continue your journey with us and we look forward to keeping you impressed for the years to come. 
  
Thank you for being a part of the Oneplan Family.
 
Kind Regards,
Oneplan