JVdL
Jacin Van der Linden

1 reviews | Active since Oct 2015

22 Oct 2015, 08:41

Keeps billing me after cancellation.

I took out Health Insurance, and cancelled it within the cooling off period, due to none of the service providers accepting One Plan. I have spoken to FOUR customer \care"agents to have this policy cancelled"

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply22 Oct 2015, 12:50
Official
Hello Urgh7,

Thank you for bringing the above to our attention.

As per our telephonic discussion, please note that your policy has been cancelled for the 01/10/2015 (inception).

Kindly note that, there will be no further debits on your account.

We do apologise for any inconvenience caused to you.

Trust you find the above in order.

Kind Regards
Thaneshree Konar
Oneplan Customer Care