Just took long for p...

Hi Ian,

Thank you for sharing your service experience with us.

We sincerely apologize for any delays you may have experienced as we strive to attend to all our queries promptly. We have alternative options for clients to utilize. Clients may send a "call me back" request directly from the App or you can send a message via Whatsapp on *** or an email can be sent to ***  and one of our friendly consultants will be in touch with you.

If you need any assistance, our team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
     
Thank you for being a part of the Oneplan Family.
     
Kind Regards,
Oneplan