PN
Phumuzile N
1 reviews | Active since Mar 2023
17 Mar 2023, 11:39
Just joined not yet ...
Just joined not yet due to use the medical aid till the 01/04/2023
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Replies (1)
Oneplan Insurance's replyOfficial
17 Mar 2023, 13:10Hi Phumuzile,
Thank you for choosing Oneplan for your insurance needs. Our clients are important to us and we aim to always provide them with the best service possible. Kindly note that there are standard waiting periods applicable that can be viewed on your policy documents.
Once you have served the waiting periods should you need to visit the GP or dentist etc., you can load funds upfront via the Oneplan app. You can log onto your App and select the benefit you would like to claim for, and the funds will be available within 60 seconds on your Onecard. We do require a detailed invoice to ensure that the funds that were utilized correctly. Once you have swiped your Onecard (just like you swipe a debit card) at the provider, you can immediately snap and upload your documents e.g., invoice via the Oneplan App or via Whatsapp on *** or an email can be sent to *** with your policy number in the subject line for your claim will be finalized.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Welcome to the Oneplan Family, we look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Thank you for choosing Oneplan for your insurance needs. Our clients are important to us and we aim to always provide them with the best service possible. Kindly note that there are standard waiting periods applicable that can be viewed on your policy documents.
Once you have served the waiting periods should you need to visit the GP or dentist etc., you can load funds upfront via the Oneplan app. You can log onto your App and select the benefit you would like to claim for, and the funds will be available within 60 seconds on your Onecard. We do require a detailed invoice to ensure that the funds that were utilized correctly. Once you have swiped your Onecard (just like you swipe a debit card) at the provider, you can immediately snap and upload your documents e.g., invoice via the Oneplan App or via Whatsapp on *** or an email can be sent to *** with your policy number in the subject line for your claim will be finalized.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Welcome to the Oneplan Family, we look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Oneplan Insurance's reply17 Mar 2023, 13:10
Official
Hi Phumuzile,
Thank you for choosing Oneplan for your insurance needs. Our clients are important to us and we aim to always provide them with the best service possible. Kindly note that there are standard waiting periods applicable that can be viewed on your policy documents.
Once you have served the waiting periods should you need to visit the GP or dentist etc., you can load funds upfront via the Oneplan app. You can log onto your App and select the benefit you would like to claim for, and the funds will be available within 60 seconds on your Onecard. We do require a detailed invoice to ensure that the funds that were utilized correctly. Once you have swiped your Onecard (just like you swipe a debit card) at the provider, you can immediately snap and upload your documents e.g., invoice via the Oneplan App or via Whatsapp on *** or an email can be sent to *** with your policy number in the subject line for your claim will be finalized.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Welcome to the Oneplan Family, we look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Thank you for choosing Oneplan for your insurance needs. Our clients are important to us and we aim to always provide them with the best service possible. Kindly note that there are standard waiting periods applicable that can be viewed on your policy documents.
Once you have served the waiting periods should you need to visit the GP or dentist etc., you can load funds upfront via the Oneplan app. You can log onto your App and select the benefit you would like to claim for, and the funds will be available within 60 seconds on your Onecard. We do require a detailed invoice to ensure that the funds that were utilized correctly. Once you have swiped your Onecard (just like you swipe a debit card) at the provider, you can immediately snap and upload your documents e.g., invoice via the Oneplan App or via Whatsapp on *** or an email can be sent to *** with your policy number in the subject line for your claim will be finalized.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Welcome to the Oneplan Family, we look forward to a long and fruitful relationship.
Kind Regards,
Oneplan