ND
Nonto D

1 reviews | Active since Nov 2024

12 Nov 2024, 10:46

Julian David helped me with my additional card as it was not appearing on my app anymore

Julian David helped me with my additional card as it was not appearing on my app anymore. Also explained to me how to use it used to give me problems in pharmacies

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply12 Nov 2024, 12:00
Official
Hi Nonto,

We are delighted to hear that your experience with our Digital Consultant exceeds your expectations. Thank you for sharing your service experience with us and for taking the time to compliment Julain, we will be sure to recognize his efforts. We appreciate your positive feedback regarding our team's helpfulness, ensuring a satisfactory experience for our customers is our top priority and we love having you a part of the Oneplan Family.
 
Should you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you.
  
Thank you for being a part of the Oneplan Family.
  
Kind Regards,
Oneplan