LBl
Lorraine Balie lorraine.balie
1 reviews | Active since Dec 2021
15 Dec 2021, 18:58
I've submitted claims and claims was submitted by hospital and doctors, which I am waiting to be paid then only I would like to give a proper review
I've submitted claims and claims was submitted by hospital and doctors, which I am waiting to be paid then only I would like to give a proper review. I would love someone to phone me and explain how this cancer claims will work annd be paid as I only just found out I have cancer
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Replies (1)
Oneplan Insurance's replyOfficial
15 Dec 2021, 20:50Hi Lorraine,
We are so sorry to hear about your diagnosis, we have no doubt that you will beat cancer and come out stronger. Our team will certainly assist you and provide you with more clarity. Kindly note that there are turnaround times and cover limits on all claim types. We have since proceeded to forward your details to our in-hospital claims department, a consultant will be in contact with you to provide you with the information required.
Our love and well wishes are with you.
We are glad to have been with you for the past year and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
We are so sorry to hear about your diagnosis, we have no doubt that you will beat cancer and come out stronger. Our team will certainly assist you and provide you with more clarity. Kindly note that there are turnaround times and cover limits on all claim types. We have since proceeded to forward your details to our in-hospital claims department, a consultant will be in contact with you to provide you with the information required.
Our love and well wishes are with you.
We are glad to have been with you for the past year and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply15 Dec 2021, 20:50
Official
Hi Lorraine,
We are so sorry to hear about your diagnosis, we have no doubt that you will beat cancer and come out stronger. Our team will certainly assist you and provide you with more clarity. Kindly note that there are turnaround times and cover limits on all claim types. We have since proceeded to forward your details to our in-hospital claims department, a consultant will be in contact with you to provide you with the information required.
Our love and well wishes are with you.
We are glad to have been with you for the past year and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
We are so sorry to hear about your diagnosis, we have no doubt that you will beat cancer and come out stronger. Our team will certainly assist you and provide you with more clarity. Kindly note that there are turnaround times and cover limits on all claim types. We have since proceeded to forward your details to our in-hospital claims department, a consultant will be in contact with you to provide you with the information required.
Our love and well wishes are with you.
We are glad to have been with you for the past year and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan