HK
Hilmary K

1 reviews | Active since Feb 2021

11 Dec 2024, 14:34

I've requested for a new OnePlan card as mine were ****** today

I've requested for a new OnePlan card as mine were ****** today. A consultant by the name of Rutendo Adelaide assisted me very quick and was very considered and generous about the whole incident. Thank you for your quick assistance❤️

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply11 Dec 2024, 16:46
Official
Hi Hilmary,

We love that Rutendo made such a lasting impression on you. Thank you for sharing your service experience with us. We strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are pleased to hear that despite the circumstances Rutendo has made such a lasting impression on you, and we will be sure to recognize her efforts.
Our love and well wishes are with you.
   
Thank you for being a part of the Oneplan family, we look forward to keeping you impressed for the years to come.
       
Kind Regards,
Oneplan