PP
Petta P

1 reviews | Active since Jan 2023

13 Jan 2023, 11:24

I’ve had 2 claims with them for my frenchie

I’ve had 2 claims with them for my frenchie. Their service from on signing you up as a client to the claims process is easy. Sibusiso Ncambaca assisted with with an issue today and his service was outstanding! He gave me such a great breakdown of how to submit my claim as it was a tricky one and resolved an outstanding issue in minutes. He deserves a 5 star rating of his own. Thank you for the service!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply13 Jan 2023, 12:11
Official
Hi Petta,

Thank you for sharing your service experience with us. We’re thrilled to hear that Sibusiso assisted you as nicely as he did and that your claiming experience was hassle free. Our clients and fur-babies are important to us, and we air to provide them with the best service possible. We are delighted that you have found an insurer who exceeds your expectations and look forward to keeping you impressed for the years to come.
Please give our love to Villeneuve.
 
Thank you for choosing Oneplan as your preferred insurance for your fur-baby's needs. 
    
Kind Regards,
Oneplan