NL
NATASHA L

1 reviews | Active since Apr 2013

08 Jun 2025, 09:38

I’ve got pet insurance and have been so impressed with their master card system which you load money to before u visit the vet instead of having to pay out of your own pocket and then claim

I’ve got pet insurance and have been so impressed with their master card system which you load money to before u visit the vet instead of having to pay out of your own pocket and then claim. The WhatsApp call Centre staff are also super efficient and friendly. Dealt with Sibusiso Ncambaca this morning and I’m now looking at changing my car and household insurance to them too!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply08 Jun 2025, 19:11
Official
Hi Natasha, 

Thank you for sharing such fantastic feedback! We're so glad to hear that you’re enjoying the convenience of our Onecard system—it’s designed to take the stress out of vet visits. We're also thrilled that Sibusiso and our WhatsApp team provided efficient and friendly support. It’s wonderful to know you’re considering bringing more of your insurance needs over to us—welcome to the growing Oneplan family! 

Kind regards, 
Oneplan.