Its not bad but a ha...

Dear Ms F Roelofse,

Thank you for sharing your service experience with us. Our clients are our number one priority, and we aim to provide them with the best service possible.
 
Kindly note should you experience any issues with uploading the invoice via the App, we have various alternative platforms that one can use to upload the invoices. Invoices can be sent to us via Whatsapp on *** / App Chat or an email can be sent to ***. 
 
We hope that you have a pleasant experience going forward. If you need any further assistance, please don't hesitate to send us a message on those platforms for assistance.
 
Thank you for being a part of the Oneplan Family,
 
Kind Regards,
Oneplan