A
AMIERAH

1 reviews | Active since Nov 2024

18 Apr 2025, 09:16

It’s great and all...

It’s great and all but when I want to get in contact with an agent they usually take long they’d get back with me in like an hours time and that’s not on

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply19 Apr 2025, 11:50
Official
Hi Amierah, 

Thank you for sharing your experience with us. We’re truly sorry to hear about the delay you’ve faced when trying to reach an agent. We understand how important quick service is, especially when you need help urgently. Your feedback is valuable, and we’re working hard to improve our response times so that you can get the assistance you need, when you need it. 

Thank you for being part of the Oneplan family and helping us improve your experience! 

Kind regards, 
Oneplan.