T
Tammy
1 reviews | Active since Nov 2021
05 Nov 2021, 11:06
It's good service, j...
It's good service, just a battle with the invoices
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Replies (1)
Oneplan Insurance's replyOfficial
05 Nov 2021, 12:25Hi Tammy,
We are pleased to hear that you are happy with the services provided. Our clients are important to us, and we hope to provide them with the best service possible. Kindly note for claims to be processed accordingly we do require clear invoices and receipts reflecting the services rendered as this is for auditing purposes, we are however re-looking at our claiming process to ensure that it accommodates all our clients.
If you need any further assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
We are glad to have been with you for the past year and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan as your preferred insurance.
Kind Regards,
Oneplan
We are pleased to hear that you are happy with the services provided. Our clients are important to us, and we hope to provide them with the best service possible. Kindly note for claims to be processed accordingly we do require clear invoices and receipts reflecting the services rendered as this is for auditing purposes, we are however re-looking at our claiming process to ensure that it accommodates all our clients.
If you need any further assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
We are glad to have been with you for the past year and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan as your preferred insurance.
Kind Regards,
Oneplan
Oneplan Insurance's reply05 Nov 2021, 12:25
Official
Hi Tammy,
We are pleased to hear that you are happy with the services provided. Our clients are important to us, and we hope to provide them with the best service possible. Kindly note for claims to be processed accordingly we do require clear invoices and receipts reflecting the services rendered as this is for auditing purposes, we are however re-looking at our claiming process to ensure that it accommodates all our clients.
If you need any further assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
We are glad to have been with you for the past year and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan as your preferred insurance.
Kind Regards,
Oneplan
We are pleased to hear that you are happy with the services provided. Our clients are important to us, and we hope to provide them with the best service possible. Kindly note for claims to be processed accordingly we do require clear invoices and receipts reflecting the services rendered as this is for auditing purposes, we are however re-looking at our claiming process to ensure that it accommodates all our clients.
If you need any further assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
We are glad to have been with you for the past year and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan as your preferred insurance.
Kind Regards,
Oneplan