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Hi Nthabiseng,

Thank you for sharing your service experience with us regarding your interaction with the team.  Our clients are our number one priority, and we aim to provide them with the best service possible. 
 Should you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. or alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you.  We hope that you have a pleasant experience going forward. If you need any further assistance, please don't hesitate to pop us a message on those platforms for assistance.
    
Thank you for choosing Oneplan as your preferred insurance for your needs.
       
Kind Regards,
Oneplan