dD
destroyern D
1 reviews | Active since Mar 2017
08 Dec 2021, 16:29
It's been great dealing with everyone I called they were all helpful in explaining to me how to claim
It's been great dealing with everyone I called they were all helpful in explaining to me how to claim. I used my One card and the payment went though with no issues. I'd definitely recommend oneplan. Great service and using whatsapp to submit an invoice makes my life so easy. 5 stars.
Helpful (0)
Replies (3)0
Replies (3)
Oneplan Insurance's replyOfficial
08 Dec 2021, 17:22Hi Nish,
We’re delighted to hear that the team assisted you in a wonderful manner and that your claiming process was as hassle free as it was. We are glad to have you a part of the Oneplan family and we look forward to a long and fruitful relationship.
Thank you for choosing Oneplan as your preferred insurance.
Kind Regards,
Oneplan
We’re delighted to hear that the team assisted you in a wonderful manner and that your claiming process was as hassle free as it was. We are glad to have you a part of the Oneplan family and we look forward to a long and fruitful relationship.
Thank you for choosing Oneplan as your preferred insurance.
Kind Regards,
Oneplan
Oneplan Insurance's reply08 Dec 2021, 17:22
Official
Hi Nish,
We’re delighted to hear that the team assisted you in a wonderful manner and that your claiming process was as hassle free as it was. We are glad to have you a part of the Oneplan family and we look forward to a long and fruitful relationship.
Thank you for choosing Oneplan as your preferred insurance.
Kind Regards,
Oneplan
We’re delighted to hear that the team assisted you in a wonderful manner and that your claiming process was as hassle free as it was. We are glad to have you a part of the Oneplan family and we look forward to a long and fruitful relationship.
Thank you for choosing Oneplan as your preferred insurance.
Kind Regards,
Oneplan
dD
destroyern D's updateReviewer Update
09 Dec 2021, 09:09I may have given this great review to early. After paying all year I now find out my claims have been rejected. I think it's because of a misunderstanding with the invoices. I've explained the invoices clearly. Now if it still gets rejected I will cancel my policy and write a different review.
dD
destroyern D's update09 Dec 2021, 09:09
Reviewer Update
I may have given this great review to early. After paying all year I now find out my claims have been rejected. I think it's because of a misunderstanding with the invoices. I've explained the invoices clearly. Now if it still gets rejected I will cancel my policy and write a different review.
Oneplan Insurance's replyOfficial
09 Dec 2021, 09:19Hi Nish,
Thank you for taking the time to bring this to our attention.
Kindly note for claims to be processed accordingly we do require clear invoices and receipts reflecting the services rendered as this is for auditing purposes.
We have escalated the matter to the relevant department, one of our consultants will be in contact with you and we hope to have the matter resolved as soon as possible.
Kind Regards,
Oneplan
Thank you for taking the time to bring this to our attention.
Kindly note for claims to be processed accordingly we do require clear invoices and receipts reflecting the services rendered as this is for auditing purposes.
We have escalated the matter to the relevant department, one of our consultants will be in contact with you and we hope to have the matter resolved as soon as possible.
Kind Regards,
Oneplan
Oneplan Insurance's reply09 Dec 2021, 09:19
Official
Hi Nish,
Thank you for taking the time to bring this to our attention.
Kindly note for claims to be processed accordingly we do require clear invoices and receipts reflecting the services rendered as this is for auditing purposes.
We have escalated the matter to the relevant department, one of our consultants will be in contact with you and we hope to have the matter resolved as soon as possible.
Kind Regards,
Oneplan
Thank you for taking the time to bring this to our attention.
Kindly note for claims to be processed accordingly we do require clear invoices and receipts reflecting the services rendered as this is for auditing purposes.
We have escalated the matter to the relevant department, one of our consultants will be in contact with you and we hope to have the matter resolved as soon as possible.
Kind Regards,
Oneplan