C
Chelsea

1 reviews | Active since Sept 2023

19 Aug 2024, 11:43

Itโ€™s a Monday morn...

Itโ€™s a Monday morning and I needed my banking details changed for both my policies I have with them, the person helping me was Ntokozo Sokamisa and they were absolutely amazing, had my details changed within 30min, and I say again, on a Monday as well.. which I give them amazing credit for ๐Ÿ™๐Ÿฝ๐Ÿ”ฅ Thank you for always having the best customer service ๐Ÿ™๐Ÿฝ๐Ÿ”ฅ

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply19 Aug 2024, 12:44
Official
Hi Chelsea,

Thank you for sharing your service experience with us. Our clients are our number one priority, and we aim to provide them with the best service possible. Weโ€™re thrilled to hear that Ntokozo assisted you as nicely as he did and that your experience is always an absolute pleasure. Ensuring exceptional customer service is our top priority and we are grateful to have you as a valued member of the Oneplan Family. 
 
Thank you for being a part of the Oneplan Family, we look forward to keeping you impressed for the years to come.
 
Kind Regards,
Oneplan