LM
Lindelani M
1 reviews | Active since Sept 2024
19 Sept 2024, 10:17
It’s a good plan b...
It’s a good plan but a few things need to be revised, things like the OTC funds or annual limit.
Helpful (0)
Replies (1)0
Replies (1)
Oneplan Insurance's replyOfficial
19 Sept 2024, 11:31Hi Lindelani,
Thank you for sharing your service experience with us. Our clients are important to us and we aim to provide them with the best service possible. We have noted your concerns mentioned in the above escalation.
Kindly note as a medical insurance, our cover or benefits have specific limits applicable and there are annual cover limits on all our cover types. Our Health insurance products are reviewed annually, and any changes will always be communicated electronically. We also annually review our insurance arrangements to ensure that our clients are sufficiently covered and that our products remain relevant, current, and fair in line with our TCF commitment to all our clients.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. Our clients are important to us and we aim to provide them with the best service possible. We have noted your concerns mentioned in the above escalation.
Kindly note as a medical insurance, our cover or benefits have specific limits applicable and there are annual cover limits on all our cover types. Our Health insurance products are reviewed annually, and any changes will always be communicated electronically. We also annually review our insurance arrangements to ensure that our clients are sufficiently covered and that our products remain relevant, current, and fair in line with our TCF commitment to all our clients.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan Insurance's reply19 Sept 2024, 11:31
Official
Hi Lindelani,
Thank you for sharing your service experience with us. Our clients are important to us and we aim to provide them with the best service possible. We have noted your concerns mentioned in the above escalation.
Kindly note as a medical insurance, our cover or benefits have specific limits applicable and there are annual cover limits on all our cover types. Our Health insurance products are reviewed annually, and any changes will always be communicated electronically. We also annually review our insurance arrangements to ensure that our clients are sufficiently covered and that our products remain relevant, current, and fair in line with our TCF commitment to all our clients.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. Our clients are important to us and we aim to provide them with the best service possible. We have noted your concerns mentioned in the above escalation.
Kindly note as a medical insurance, our cover or benefits have specific limits applicable and there are annual cover limits on all our cover types. Our Health insurance products are reviewed annually, and any changes will always be communicated electronically. We also annually review our insurance arrangements to ensure that our clients are sufficiently covered and that our products remain relevant, current, and fair in line with our TCF commitment to all our clients.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan