DG
Danielle G
1 reviews | Active since Sept 2020
15 Oct 2025, 11:02
It was very easy to speak to a Consultant using the WhatsApp chatbot
It was very easy to speak to a Consultant using the WhatsApp chatbot. I got really good assistance with previous claims and feedback through every step of the process. Was a very painless customer care experience .
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Replies (1)
Oneplan Insurance's replyOfficial
15 Oct 2025, 11:19Hi Danielle,
Thank you for your feedback! We’re so pleased to hear that our WhatsApp chatbot made it easy for you to connect with our team and that you received helpful assistance and clear feedback throughout the process. We’re glad your experience was smooth and hassle-free.
Kind regards,
Oneplan.
Thank you for your feedback! We’re so pleased to hear that our WhatsApp chatbot made it easy for you to connect with our team and that you received helpful assistance and clear feedback throughout the process. We’re glad your experience was smooth and hassle-free.
Kind regards,
Oneplan.
Oneplan Insurance's reply15 Oct 2025, 11:19
Official
Hi Danielle,
Thank you for your feedback! We’re so pleased to hear that our WhatsApp chatbot made it easy for you to connect with our team and that you received helpful assistance and clear feedback throughout the process. We’re glad your experience was smooth and hassle-free.
Kind regards,
Oneplan.
Thank you for your feedback! We’re so pleased to hear that our WhatsApp chatbot made it easy for you to connect with our team and that you received helpful assistance and clear feedback throughout the process. We’re glad your experience was smooth and hassle-free.
Kind regards,
Oneplan.