CA
Chantelle A

1 reviews | Active since Sept 2015

28 Mar 2024, 09:05

It was my first time logging a claim

It was my first time logging a claim. My entire family is sick and I wa struggling to get claim for all of us. This was not a system issue at all. I Whatsapped OnePlan with my problem and within minutes Rutendo Adelaide responded and assisted me. Explained exactly what I need to do. It was not a system generated message, but a direk response on my issue. Amazing service. Thank you so much!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply28 Mar 2024, 10:33
Official
Hi Chantelle,

We love that Rutendo made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. Our clients are our number one priority, and we aim to provide them with the best service possible. 

Our well wishes are with you and your family, and we look forward to keeping you impressed for years to come. 
    
Thank you for choosing Oneplan as your preferred insurance.
       
Kind Regards,
Oneplan