J
Jahaan

1 reviews | Active since Feb 2023

12 Feb 2023, 07:45

It was my 1st time a...

It was my 1st time actually using the one plan insurance since I got it, and my experience so far has been great, I just went on the app clicked on claim and the funds was on the card immediately, I wasn't sure what to do after and I went to the chat option and was assisted by Rutendo Adelaide her response was immediately and professional and so very helpful, she gave me all the information I needed and also sent me further information to understand the claiming better, the fact that everything is done so smoothly with no stress is what I like So thank you Oneplan and Rutendo Adelaide for all the help

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply12 Feb 2023, 18:42
Official
Hi Jahaan,

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. We believe in providing the best service to our clients and fur-babies. We are delighted to hear that you are happy with the convenience of our product and claiming process and we are so proud of Rutendo for assisting you in a wonderful manner, we will be sure to recognize her efforts.
Please give our love to Luna.
 
We look forward to a long and fruitful relationship.
 
Kind Regards,
Oneplan