DB
Deborah B
1 reviews | Active since Oct 2025
06 Oct 2025, 11:48
It was excellent
It was excellent. Celine Kriel assisted me and made sure all my questions were answered and sorted out with absolute efficiency. I I forgot my PIN number and within minutes I was sent a new one. I scheduled a vet visit later today and wasn’t sure how it worked with one plan, she explained to me and money has already been preloaded into my card. Her service was excellent.
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Oneplan Insurance's replyOfficial
06 Oct 2025, 11:49Hi Deborah,
Thank you for sharing your wonderful experience! We’re so pleased to hear that Celine provided you with excellent, efficient service and ensured all your questions were answered. It’s great to know she assisted you so promptly and made the process seamless for your vet visit. We’ll be sure to share your appreciation with her.
Kind regards,
Oneplan.
Thank you for sharing your wonderful experience! We’re so pleased to hear that Celine provided you with excellent, efficient service and ensured all your questions were answered. It’s great to know she assisted you so promptly and made the process seamless for your vet visit. We’ll be sure to share your appreciation with her.
Kind regards,
Oneplan.
Oneplan Insurance's reply06 Oct 2025, 11:49
Official
Hi Deborah,
Thank you for sharing your wonderful experience! We’re so pleased to hear that Celine provided you with excellent, efficient service and ensured all your questions were answered. It’s great to know she assisted you so promptly and made the process seamless for your vet visit. We’ll be sure to share your appreciation with her.
Kind regards,
Oneplan.
Thank you for sharing your wonderful experience! We’re so pleased to hear that Celine provided you with excellent, efficient service and ensured all your questions were answered. It’s great to know she assisted you so promptly and made the process seamless for your vet visit. We’ll be sure to share your appreciation with her.
Kind regards,
Oneplan.