MT
Maleshwane T
1 reviews | Active since Dec 2019
02 Mar 2026, 16:17
It Is convenient, fu...
It Is convenient, funds always available on the card after the claim however the process of refund it's a bit slow.
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Replies (1)
Oneplan Insurance's replyOfficial
02 Mar 2026, 18:56Hi Maleshwane,
Thank you for your feedback about Oneplan. We’re glad to hear that having funds available on your card after a claim is convenient for you. We also appreciate you pointing out that the refund process can feel slow. Improving processing times is important to us, and your input helps our team focus on making the experience faster and smoother.
Kind regards,
Oneplan.
Thank you for your feedback about Oneplan. We’re glad to hear that having funds available on your card after a claim is convenient for you. We also appreciate you pointing out that the refund process can feel slow. Improving processing times is important to us, and your input helps our team focus on making the experience faster and smoother.
Kind regards,
Oneplan.
Oneplan Insurance's reply02 Mar 2026, 18:56
Official
Hi Maleshwane,
Thank you for your feedback about Oneplan. We’re glad to hear that having funds available on your card after a claim is convenient for you. We also appreciate you pointing out that the refund process can feel slow. Improving processing times is important to us, and your input helps our team focus on making the experience faster and smoother.
Kind regards,
Oneplan.
Thank you for your feedback about Oneplan. We’re glad to hear that having funds available on your card after a claim is convenient for you. We also appreciate you pointing out that the refund process can feel slow. Improving processing times is important to us, and your input helps our team focus on making the experience faster and smoother.
Kind regards,
Oneplan.