H
Hans
1 reviews | Active since Dec 2021
30 Dec 2021, 11:59
It is all good and w...
It is all good and we'll, just your reaction time on the call me back function on the app is very slow
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Replies (1)
Oneplan Insurance's replyOfficial
30 Dec 2021, 16:27Hi Hans,
Thank your for bringing this to our attention. We do apologize for the inconvenience caused and take customer feedback seriously to improve our service and to ensure that we meet our client’s expectations.
We will investigate the mitigating factors resulting in the delay and put in corrective measures to improve the service delivery.
Kind Regards
Oneplan
Thank your for bringing this to our attention. We do apologize for the inconvenience caused and take customer feedback seriously to improve our service and to ensure that we meet our client’s expectations.
We will investigate the mitigating factors resulting in the delay and put in corrective measures to improve the service delivery.
Kind Regards
Oneplan
Oneplan Insurance's reply30 Dec 2021, 16:27
Official
Hi Hans,
Thank your for bringing this to our attention. We do apologize for the inconvenience caused and take customer feedback seriously to improve our service and to ensure that we meet our client’s expectations.
We will investigate the mitigating factors resulting in the delay and put in corrective measures to improve the service delivery.
Kind Regards
Oneplan
Thank your for bringing this to our attention. We do apologize for the inconvenience caused and take customer feedback seriously to improve our service and to ensure that we meet our client’s expectations.
We will investigate the mitigating factors resulting in the delay and put in corrective measures to improve the service delivery.
Kind Regards
Oneplan