NZ
Nomzamo Z
1 reviews | Active since Jan 2023
22 Aug 2025, 17:25
It appeared that I was owing some balances and she advised that there was R234 needed to be paid back before I'm able to submit a new claim
It appeared that I was owing some balances and she advised that there was R234 needed to be paid back before I'm able to submit a new claim. I explained my optimist bill and she/he was able to resolve and approve the new claim so I can go see the doctor 🙏🏼. Much appreciated
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Replies (1)
Oneplan Insurance's replyOfficial
22 Aug 2025, 17:44Hi Nomzamo,
Thank you for your feedback. We’re glad to hear that our team was able to assist you in resolving the outstanding balance and approving your new claim so you could see the doctor without further delay. We truly appreciate your kind words.
We look forward to many more fulfilling experiences with you!
Kind regards,
Oneplan.
Thank you for your feedback. We’re glad to hear that our team was able to assist you in resolving the outstanding balance and approving your new claim so you could see the doctor without further delay. We truly appreciate your kind words.
We look forward to many more fulfilling experiences with you!
Kind regards,
Oneplan.
Oneplan Insurance's reply22 Aug 2025, 17:44
Official
Hi Nomzamo,
Thank you for your feedback. We’re glad to hear that our team was able to assist you in resolving the outstanding balance and approving your new claim so you could see the doctor without further delay. We truly appreciate your kind words.
We look forward to many more fulfilling experiences with you!
Kind regards,
Oneplan.
Thank you for your feedback. We’re glad to hear that our team was able to assist you in resolving the outstanding balance and approving your new claim so you could see the doctor without further delay. We truly appreciate your kind words.
We look forward to many more fulfilling experiences with you!
Kind regards,
Oneplan.