sB
susan B
1 reviews | Active since Jul 2016
05 Sept 2025, 15:03
Ist the health insurance Good just the communication between parties lacking some experience Happy with service from them prompt too pay claims Explain well Just they must read emails properly had a bit of a problem but sorted still give them 4 to 4
Ist the health insurance Good just the communication between parties lacking some experience Happy with service from them prompt too pay claims Explain well Just they must read emails properly had a bit of a problem but sorted still give them 4 to 4.5 stars
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Replies (1)0
Replies (1)Oneplan Insurance's replyOfficial
05 Sept 2025, 15:07Hi Susan,
Thank you for your honest feedback! We’re glad to hear that you find our health insurance good, with clear explanations and prompt claim payments. We do, however, take note of your comments regarding communication and email handling. Your input is valuable and helps us improve. We’re pleased the issue was resolved, and we truly appreciate your rating.
Kind regards,
Oneplan.
Thank you for your honest feedback! We’re glad to hear that you find our health insurance good, with clear explanations and prompt claim payments. We do, however, take note of your comments regarding communication and email handling. Your input is valuable and helps us improve. We’re pleased the issue was resolved, and we truly appreciate your rating.
Kind regards,
Oneplan.
Oneplan Insurance's reply05 Sept 2025, 15:07
Official
Hi Susan,
Thank you for your honest feedback! We’re glad to hear that you find our health insurance good, with clear explanations and prompt claim payments. We do, however, take note of your comments regarding communication and email handling. Your input is valuable and helps us improve. We’re pleased the issue was resolved, and we truly appreciate your rating.
Kind regards,
Oneplan.
Thank you for your honest feedback! We’re glad to hear that you find our health insurance good, with clear explanations and prompt claim payments. We do, however, take note of your comments regarding communication and email handling. Your input is valuable and helps us improve. We’re pleased the issue was resolved, and we truly appreciate your rating.
Kind regards,
Oneplan.
