Injured pet hospital admittance

Such a pleasant experience, first had preliminary exams and tests done on my yorkie to assess his injury, submitted the invoice, but then the vet was able to move our appointment from 1 week away to the next day, bit of panic myside as I hadn't managed to submit the pre authorization etc for the procedure, Gwen was a star, liaised directly with my vet, copying me in on every communication, and less than 48hrs , my claim was approved and the bill settled with the vet, zero stress, which has allowed me to focus on my yorkies recovery rather than worrying about vets bills, thank you Gwen Erasmus-Falgate