NH
Nadia H

1 reviews | Active since Aug 2016

03 Dec 2018, 08:36

incorrect text message details

please stop sending me sms notifications calling me TRACY! WHO IS TRACY AND WHERE DID YOU GET MY NUMBER? I DID NOT GIVE YOU THE RIGHT TO TEXT MESSAGE ME, at the very least, if you are going to message someone, make sure you have the correct details! please remove my number from the text message service.

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply05 Jan 2019, 12:24
Official
Hi there Nadia,

We find this very concerning and are truly sorry to hear about your experience.

May we ask that you please send this text message that you received through to *** so that we may assist further in this regard.

Regards,
The Oneplan Team