HS
Heidi S

1 reviews | Active since Oct 2010

16 May 2018, 13:48

*********** Staff

I cancelled my Onepet Insurance in August 2017, which they could only process the cancellation on the 3/10/2017. They even confirmed that everything was cancelled and all outstanding money was paid. HA!!! What a Joke is Onepet, that they are so hard up for money because their accounts department is completely *********** they handed me over to a debt place for them. THE MONEY WAS PAID ON THE 1/10/2017 HELLOOOOOOOO HOW USELESS ARE YOU PEOPLE!!!!Everything has been done and closed and now you say there is outstanding money... What lies.. Firstly as a per insurer you are completely useless and everything you said i would be covered for you had a problem paying.

So I now suggest someone with half an IQ from Onepet sorts this out and removes me off that list and supplies me an apology for YOUR incompantancey.

Useless People

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply16 May 2018, 14:03
Official

Hi Heidi,

We do sincerely apologise for the service received and for any inconvenience caused.

In order to resolve this, please allow us some time to look into your policy and we will revert back to you shortly.

Regards,

The Oneplan Team