In an emergency, the assistance is great

Hi Tanya,

Thank you for sharing your service experience with us. We strive to deliver an exceptional customer experience in all interactions and whilst this is a journey, we are fully committed to achieving this. We are delighted to hear that despite the circumstances Wisane has made such a lasting impression on you. Our love and well wishes are with your fur-baby.
    
Thank you for being a part of the Oneplan family, we look forward to keeping you impressed for the years to come.
        
Kind Regards,
Oneplan