SJ
Simla J

1 reviews | Active since Apr 2023

18 Apr 2023, 13:34

I'm still awaiting a...

I'm still awaiting a claim I made on the 30 March.

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply18 Apr 2023, 14:47
Official
Good day Simla,

Thank you for taking the time to bring this to our attention.

Kindly note that we are currently awaiting communication from the Doctor with the final diagnosis in order for the claim to be finalized. We have received communication from the Vet that the Doctor was back from leave yesterday, we will follow up with the Vet, and once we receive all the required information, we will revert to you with the relevant feedback.

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.  
Kind regards
Oneplan