sB
susan B
1 reviews | Active since Jul 2016
09 Feb 2026, 11:54
I'm on the executive...
I'm on the executive plan and the service is more than just good they go the extra mile to have things sorted out o just want to sao a big thank you too Enoch Madi for your help today to sort out my claim for tomorrow's appointment we as customers sometimes get worked up but these things take time since I joined the One Plan family they were more than just helpful They did an excellent job and help ease the anxiety for going to the doctor and facing what ever the outcome is Thanks a million
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Oneplan Insurance's replyOfficial
09 Feb 2026, 11:56Hi Susan,
Thank you for sharing your experience. We’re truly pleased to hear that you are satisfied with the service and that our team went the extra mile to assist you. A special thank you for recognising Enoch for his dedication and support in helping to sort out your claim.
We understand that these situations can be stressful, and we’re glad his assistance helped ease your anxiety. Your kind words mean a great deal to us, and we appreciate you being part of the Oneplan family.
Kind regards,
Oneplan.
Thank you for sharing your experience. We’re truly pleased to hear that you are satisfied with the service and that our team went the extra mile to assist you. A special thank you for recognising Enoch for his dedication and support in helping to sort out your claim.
We understand that these situations can be stressful, and we’re glad his assistance helped ease your anxiety. Your kind words mean a great deal to us, and we appreciate you being part of the Oneplan family.
Kind regards,
Oneplan.
Oneplan Insurance's reply09 Feb 2026, 11:56
Official
Hi Susan,
Thank you for sharing your experience. We’re truly pleased to hear that you are satisfied with the service and that our team went the extra mile to assist you. A special thank you for recognising Enoch for his dedication and support in helping to sort out your claim.
We understand that these situations can be stressful, and we’re glad his assistance helped ease your anxiety. Your kind words mean a great deal to us, and we appreciate you being part of the Oneplan family.
Kind regards,
Oneplan.
Thank you for sharing your experience. We’re truly pleased to hear that you are satisfied with the service and that our team went the extra mile to assist you. A special thank you for recognising Enoch for his dedication and support in helping to sort out your claim.
We understand that these situations can be stressful, and we’re glad his assistance helped ease your anxiety. Your kind words mean a great deal to us, and we appreciate you being part of the Oneplan family.
Kind regards,
Oneplan.