KM
Kasirayi M
1 reviews | Active since Oct 2020
12 Oct 2023, 17:11
I’m haven’t rece...
I’m haven’t received my money ad yet and its taken quite a while so I’m not too happy about that but Zarina helped me out and got me the info I needed
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Oneplan Insurance's replyOfficial
12 Oct 2023, 18:45Hi Kasirayi,
Your awesome feedback regarding the service received from Shannen is highly appreciated. Thank you for sharing your service experience with us, we strive to attend to all our queries in a timely manner and we apologize for any inconvenience which has been caused.
Kindly note that any refunds that are processed into the Onecard reflects within 60 seconds and any refunds processed into a bank account may take between 7 - 14 working days or sooner to reflect depending on the banks.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Your awesome feedback regarding the service received from Shannen is highly appreciated. Thank you for sharing your service experience with us, we strive to attend to all our queries in a timely manner and we apologize for any inconvenience which has been caused.
Kindly note that any refunds that are processed into the Onecard reflects within 60 seconds and any refunds processed into a bank account may take between 7 - 14 working days or sooner to reflect depending on the banks.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan Insurance's reply12 Oct 2023, 18:45
Official
Hi Kasirayi,
Your awesome feedback regarding the service received from Shannen is highly appreciated. Thank you for sharing your service experience with us, we strive to attend to all our queries in a timely manner and we apologize for any inconvenience which has been caused.
Kindly note that any refunds that are processed into the Onecard reflects within 60 seconds and any refunds processed into a bank account may take between 7 - 14 working days or sooner to reflect depending on the banks.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Your awesome feedback regarding the service received from Shannen is highly appreciated. Thank you for sharing your service experience with us, we strive to attend to all our queries in a timely manner and we apologize for any inconvenience which has been caused.
Kindly note that any refunds that are processed into the Onecard reflects within 60 seconds and any refunds processed into a bank account may take between 7 - 14 working days or sooner to reflect depending on the banks.
Should you require any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan