NM
NS M
1 reviews | Active since Apr 2023
13 Apr 2023, 12:03
I'm happy about the ...
I'm happy about the service but sometimes I hv difficulties with the app especially if I didn't upload the receipt
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Replies (1)
Oneplan Insurance's replyOfficial
13 Apr 2023, 14:15Hi NS Khoza,
Thank you for the positive feedback on your interaction with the team. We believe in providing the best service to our clients and we are happy to have you a part of the Oneplan Family.
Kindly note that we have launched a new version of the Oneplan App which is version 46 (4.4.10) for our Android users. Please kindly check if you have the most recent version of the App and please kindly ensure that all notifications are allowed for the App to fully work.
Should you need any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
We look forward to a long and fruitful relationship.
Thank you for the positive feedback on your interaction with the team. We believe in providing the best service to our clients and we are happy to have you a part of the Oneplan Family.
Kindly note that we have launched a new version of the Oneplan App which is version 46 (4.4.10) for our Android users. Please kindly check if you have the most recent version of the App and please kindly ensure that all notifications are allowed for the App to fully work.
Should you need any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
We look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Oneplan
Oneplan Insurance's reply13 Apr 2023, 14:15
Official
Hi NS Khoza,
Thank you for the positive feedback on your interaction with the team. We believe in providing the best service to our clients and we are happy to have you a part of the Oneplan Family.
Kindly note that we have launched a new version of the Oneplan App which is version 46 (4.4.10) for our Android users. Please kindly check if you have the most recent version of the App and please kindly ensure that all notifications are allowed for the App to fully work.
Should you need any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
We look forward to a long and fruitful relationship.
Thank you for the positive feedback on your interaction with the team. We believe in providing the best service to our clients and we are happy to have you a part of the Oneplan Family.
Kindly note that we have launched a new version of the Oneplan App which is version 46 (4.4.10) for our Android users. Please kindly check if you have the most recent version of the App and please kindly ensure that all notifications are allowed for the App to fully work.
Should you need any further assistance, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on ***.
We look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Oneplan