I'm a new member but...

Hi Maria,

Thank you for choosing Oneplan as your preferred insurance.  Our clients are important to us and we aim to provide them with the best service possible. 

Kindly note that the Onecard will be couriered to you within 30 working days after your policy inception and first successful premium debit. During this time, the card is ordered, printed, and branded. An SMS will be sent to you informing you of the delivery once the card is ready for delivery.
 
Should you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. or alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you. 

Welcome back to the Oneplan Family, we look forward to a long and fruitful relationship. 

        

Kind Regards, 
Oneplan