sS
saseka S
1 reviews | Active since Sept 2015
23 Sept 2015, 13:51
ignorance
have waited for 2 months to get my card. they keep telling me i will get it tomorrow... just called the courier guys, and its been with them since the 11th. i have an emergency to see a doctor today, and i have been telling them about it since 2 weeks ago, that i need the card delivered by today, i still haven't... instead its still by the courier service... bad service and no deliverance.
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Replies (1)
Oneplan Insurance's replyOfficial
25 Sept 2015, 09:02Hello saseka.shabangu,
Thank you for bringing the above to our attention.
We have since identified that your card was awaiting delivery at the courier service.
We have taken corrective action to prevent this from happening in the future. We can confirm that arrangements were made and your card was successfully delivered.
Trust you find the above in order.
Kind Regards
Thaneshree Konar
Customer Care Department
Thank you for bringing the above to our attention.
We have since identified that your card was awaiting delivery at the courier service.
We have taken corrective action to prevent this from happening in the future. We can confirm that arrangements were made and your card was successfully delivered.
Trust you find the above in order.
Kind Regards
Thaneshree Konar
Customer Care Department
Oneplan Insurance's reply25 Sept 2015, 09:02
Official
Hello saseka.shabangu,
Thank you for bringing the above to our attention.
We have since identified that your card was awaiting delivery at the courier service.
We have taken corrective action to prevent this from happening in the future. We can confirm that arrangements were made and your card was successfully delivered.
Trust you find the above in order.
Kind Regards
Thaneshree Konar
Customer Care Department
Thank you for bringing the above to our attention.
We have since identified that your card was awaiting delivery at the courier service.
We have taken corrective action to prevent this from happening in the future. We can confirm that arrangements were made and your card was successfully delivered.
Trust you find the above in order.
Kind Regards
Thaneshree Konar
Customer Care Department