DJ
Desire J
1 reviews | Active since Aug 2017
17 Apr 2023, 15:42
If you get through t...
If you get through to the right person then they are helpful, but I had an experience this morning where I was on the phone with a lady for 18 minutes and she said she will call me back and never did, so I used the WhatsApp portal and Mathapelo Mathibe was able to assist me, and it was great service.
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Replies (1)
Oneplan Insurance's replyOfficial
17 Apr 2023, 17:15Hi Desire,
Thank you for the wonderful feedback on your interaction with Mathapelo. We sincerely apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. We are pleased to hear that despite the circumstances Mathapelo has made such a lasting impression on you and we will be sure to recognize her efforts.
Please give our love to Yuki and Blur.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Thank you for the wonderful feedback on your interaction with Mathapelo. We sincerely apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. We are pleased to hear that despite the circumstances Mathapelo has made such a lasting impression on you and we will be sure to recognize her efforts.
Please give our love to Yuki and Blur.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply17 Apr 2023, 17:15
Official
Hi Desire,
Thank you for the wonderful feedback on your interaction with Mathapelo. We sincerely apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. We are pleased to hear that despite the circumstances Mathapelo has made such a lasting impression on you and we will be sure to recognize her efforts.
Please give our love to Yuki and Blur.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Thank you for the wonderful feedback on your interaction with Mathapelo. We sincerely apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. We are pleased to hear that despite the circumstances Mathapelo has made such a lasting impression on you and we will be sure to recognize her efforts.
Please give our love to Yuki and Blur.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan