BT
Barbara T

1 reviews | Active since Jun 2014

03 Jan 2025, 16:24

If only ALL assistance was this good!

I planned on getting new puppy and wanted to make sure that we are covered. I initially made an inquiry and got contacted by Madela Goodwin in September 2024 [puppy was not even born yet]. He patiently explained the plans, what they cover, answered my numerous questions, and everything. I explained the puppy was not born yet, and he emailed me everything I requested. Yesterday I emailed him and said I was ready to sign up, and mediately Mandela Goodwin was there to assist me, assisted me through the steps, even fixed my error I made. Thank you so much for all your assistance sir, signing up with your assistance has been a welcoming experience!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply03 Jan 2025, 16:31
Official
Hi Barbara, 

Thank you so much for sharing your wonderful experience! We're thrilled to hear how Goodman guided you with patience and care throughout the process. We strive to make every step as seamless and welcoming as possible, and it’s heartwarming to know that Goodman went above and beyond to ensure you felt supported. 

Congratulations on your new furry family member, and welcome to the Oneplan family! We're here for you every step of the way to ensure your puppy is well-covered and cared for. 

Thank you for choosing Oneplan! 

Kind regards, 
Oneplan!