I'd like to thank one of your agents ,Tshepang Malapela from claims department for the good customer service she offered yesterday

I'd like to thank one of your agents ,Tshepang Malapela from claims department for the good customer service she offered yesterday. She really played her part in going an extra mile ensuring she assists me to the best of her ability after staying on call with me for 1 hour. I was so frustrated on that call and I was shouting at her even though it was not her fault, she remained very professional and calm. And for that I recommend her. I can have peace of mind and continue enjoying my policy. Tshepang deserves a promotion or some of recognition for her hardwork and diligence. First call resolution was definitely met. We need such representatives to put Oneplan on the map ! Thanks once again.