I’d like to take the opportunity to thank Shannen McPherson and Banele for their help today

I’d like to take the opportunity to thank Shannen McPherson and Banele for their help today. I downgraded my policy recently and when I wanted to upgrade again I was first told that I’d need to wait 6 months before I can do so. When I pointed out that this was not previously communicated to me they quickly responded by looking further into the matter and not just fighting with me about it. Really enjoy dealing with open minded consultants like them who aren’t scared to face a challenge head on! Thanks again for the great service!